Privacy Policy

Rivers & Roads, LLC (“Rivers & Roads Consulting,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, engage with our content, or interact with us through forms, surveys, or program applications.

By using this website, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal and non-personal information in a variety of ways. This includes, but is not limited to:

Personal Information

  • Name
  • Email address
  • Phone number
  • Organization and job title
  • Mailing address
  • Form submissions (e.g., contact forms)
  • Survey responses
  • Program or project application information
  • Any other information you voluntarily provide
 

Automatically Collected Information

Our website also collects certain data automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on our site
  • Referring website

This is typically collected through cookies and analytics tools.

2. How We Collect Information

We collect information in the following ways:

  • Through website forms (contact forms, download requests, interest forms)
  • Newsletter sign-up fields
  • Surveys or questionnaires hosted through our website
  • Program or application forms for client-funded work
  • Manual entry (e.g., adding contacts who email us)
  • Cookies and tracking technologies, including Google Analytics
  • Landing pages, call-to-action forms, and CRM integrations through HubSpot
 

3. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to inquiries and communicating with you
  • Sending newsletters and updates
  • Providing access to downloads such as case studies or white papers
  • Evaluating applications for programs, projects, or client-funded initiatives
  • Conducting surveys and gathering feedback
  • Improving website performance and user experience
  • Tracking marketing analytics and web traffic
  • Supporting client projects and reporting requirements
  • Internal research, planning, and business development
 

We do not sell personal information to third parties.

4. How We Share Information

We may share information with trusted partners and systems that support our work, including:

  • HubSpot (email marketing and CRM)
  • Google Analytics (website analytics)
  • WordPress or other website CMS platforms
  • Google Drive / Google Workspace (secure file storage)
  • Authorized project partners who assist with grants, programs, or collaborative initiatives
  • Funders, when required as part of programmatic reporting or grant compliance
 

We share only what is necessary and always with the expectation of confidentiality and appropriate use.

We do not sell, rent, or trade personal data.

5. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Understand how visitors use our website
  • Improve site functionality
  • Measure marketing effectiveness
 

You may disable cookies in your browser settings, though doing so may affect your site experience.

6. Children’s Privacy

This website is not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that information has been collected from a minor, we will delete it promptly.

7. Data Storage and Security

We store data using secure platforms including:

  • Google Drive / Google Workspace
  • HubSpot
  • Our website CMS
 

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information until a user opts out or until the information is no longer needed for the purpose for which it was collected.

You may unsubscribe from communications or request deletion at any time.

9. Your Rights

You have the right to:

  • Access the information we have about you
  • Update or correct your personal information
  • Request deletion of your data
  • Unsubscribe from communications
  • Opt out of analytics and tracking
  • Request a copy of the data we have collected
 

To exercise any of these rights, contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or security. Please review their policies before providing information.

11. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy, your data, or your rights, please contact us at:

[email protected]